Leading Strategy

Friday IT Service Mgt Chats resume 10/12/2018 at 1:00 PST

Dawn Christine Simmons (Khan) 12:42 AM

itSMF San Francisco Bay Area Friday Service Management Best Practice Chat 10/12/2018 at 1:00 PST


SAN FRANCISCO, CA (SEPTEMBER 21, 2018) – itSMF San Francisco Bay Area LIG resumes its popular drop in and discuss teleconference you can attend from anywhere. 

Weekly Friday Service Management Best Practice Chats resume this week 10/12/2018, at 1:00 PST:  This weeks teleconference topic is How has Service Management evolved for DevOps and Digital Transformation?   

Dialup is limited, so RSVP by email to sfo@itsmfusa.org to receive the passcode.  We will talk about Tools process and people challenges and opportunities of Devops and ITSM working together.  This and many other topics are being discussed in the itSMF (IT Service Management Forum), San Francisco Bay Area LIG (Local Interest Group).  We will talk about Tools process and people challenges and opportunities of DevOps and ITSM working together.

·        What technology or apps are you being asked to do, discuss or deploy?   
·        What are the challenges or new technologies?  
·        How are we measuring things differently?

62% of CEOs are looking to advance Digital Business transformation as a business enabler.  IT remains a top business priority for CEOs, but with much more demand for more speed with complex business transformation projects that change the way DevOps and Service Management teams align, deliver and work.      
~ 2018 Gartner Study

·        What does this imply for Service Management and IT Leadership?
·        What is this Digital Transformation that has industry buzzing, and what are its implications to the IT?
·        What are the biggest challenges or hardest problems around modern Service Management? 

itSMF are seeking locations and speakers from our current members and planning outreach  partnerships into other Service Management Businesses, Training Centers and local universities and junior colleges for locations and speakers for our panels and events.  

For $19 Membership itSMF student members gain experience and involvement in itSMF San Francisco Bay area Community encourages fresh ideas and experience while embedded in the Service Management professional community that offers rich intern experience and leads that build an amazing network! itSMF members may share hiring leads and Internships at our local meetings, and on our chapter LinkedIn website.


LIG Leader Nominations

We are pleased to announce our San Francisco LIG Board through 2019.  The board is willing to continue serving through March 2019, however, if you are interested in nominating yourself or someone else for an elected position, we welcome you to do so here.


About itSMF USA  With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/


About itSMF San Francisco Local Interest Group  itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA). Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge.

To RSVP for this event, to volunteer to sponsor or host an event, or for more information about ITSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org  


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